Handover snagging report

At handover, one report goes to the developer, the contractor and the owner, often in two languages. This is how to write one that all three can act on.

What the report must show

Every defect found at the handover inspection, with enough detail that the contractor can find it and fix it without calling you, and the owner can check it later.

  • the title block, with the unit, client, date and your registration number;
  • a summary with the counts by severity;
  • the actions, numbered and sorted by severity;
  • every finding with its photo, location, observation, severity and action;
  • your signature.

Locations that a contractor can find

Use level, room and grid in the same order every time: GF · Corridor · DB-1. Name rooms as the drawings name them, and say which wall when it matters.

English and Arabic

In the UAE the owner may read Arabic while the contractor reads English. A bilingual report puts both side by side in each finding, so nobody works from a translation of a translation. Check each language before you sign it.

Measurements, not adjectives

"Large crack" starts an argument. "Crack approx. 400 mm long" does not. If you did not measure, say so and measure on the next visit; never estimate on paper.

After the fixes

Do not edit a signed report. After re-inspection, issue a new revision that records what was closed and what remains, so the trail from Rev 00 to the final handover is complete.

See the real thing

This sample was printed by Arkan Siteseal from a sample visit with three real findings. It has every section above.

The sample report, section by section

  1. Masthead: firm, report title, number and revision
  2. Title block: site, client, date, time on site, engineer, weather
  3. Executive summary: counts by severity, then the overview
  4. Recommended actions, numbered by severity with F-references
  5. Findings: photo, location, observation, severity, action
  6. Signatures, with name, registration number and time
  7. Footer on every sheet: report number and sheet x of y
Sheet 1 of the English sample: masthead, title block, executive summary, recommended actions and the first finding.