Who operates Siteseal
Arkan Siteseal is operated by Digital Cubic Smart Solutions.
Office 1705, Opal Tower, Business Bay, Dubai, UAE
What we collect
We collect only what the app needs to produce your reports.
- Account: your email address, and the name, title, licence or registration number and phone number you add to your profile. The licence number is printed as you type it; we do not verify it.
- Firm: the firm name, logo, report styles and report numbering you set up.
- Site visits: photos with their time and GPS position, voice notes and their transcripts, your findings, the site, client and location text you type, any weather already stored in the report, and your signature image. Automatic weather lookup is currently off; site coordinates are not sent to a weather service.
- Recipients: the names, email addresses and phone numbers of the people you send reports to. You enter them; we keep them so you can send again.
- Usage: how many reports you have signed and how many voice minutes you have used, so we can apply your plan, plus a log of what you sent and when.
- Purchases are not enabled in the current release. If store billing is enabled later, the store or payment provider will handle payment details; Siteseal does not collect card numbers.
- Crash reports: when the app or server fails, a report goes to our crash service with names, notes, photos, email addresses and phone numbers removed.
Why we use it
We use your data to run the service: to turn your voice notes into drafts, to build and send your reports, to apply your plan and to keep your account secure.
The AI drafts and you decide. Only content you stated or verified is printed in a signed report.
Your verified findings are read by our engineers to test and improve transcription and drafting only if you switch on Use my notes to improve accuracy under Account, Privacy and data. It is off by default and you can turn it off at any time.
Who handles it
We do not sell your data. The services below handle it for the purposes shown.
Providers may process data outside the UAE. Their specific processing regions have not been independently confirmed. Contact hello@digitalcubic.ae for current processing information.
- Vloud
- Hosts the website, API and worker, PostgreSQL database and private native object storage
- Processing regions not independently confirmed
- Anthropic
- Drafts findings and summaries from your notes and checks finding photos
- Processing regions not independently confirmed
- ElevenLabs
- Transcribes voice notes using the selected speech-to-text service; no automatic fallback to another vendor
- Processing regions not independently confirmed
- Resend
- Sends sign-in codes and account emails
- Processing regions not independently confirmed
- Sentry
- Receives crash reports after names, notes, photos and contact details are removed
- Processing regions not independently confirmed
How long we keep it
We keep your account, drafts, photos, voice notes and signed reports while your account is open.
- Photos and voice notes that were uploaded but never used in a report are removed after 30 days.
- When you delete your account, your profile, drafts, photos, voice notes and PDFs are deleted at once and the files are purged within minutes.
- Signed reports stay as records after deletion, with their audit trail. Their PDFs are deleted and their share links say the report was removed by its author.
- We keep a one-way fingerprint of a deleted account email address so the free allowance cannot be claimed twice. It cannot be turned back into the address.
- Scheduled database backups use a 14-day retention setting. Manual recovery archives are retained separately and may have a different retention period. Deleted data can remain in a protected backup until that copy is removed; deletion requests need to be reapplied before a restored copy is used as live data. Contact hello@digitalcubic.ae about retained copies.
- Crash reports are kept under the crash service’s configured retention. An independent object-storage backup is not currently enabled.
Your choices
In the app, under Account, Privacy and data, you can:
- export everything as one zip: your account, every report with its PDFs, and your drafts;
- delete your account;
- switch on or off the use of your notes to improve accuracy;
- switch on or off the monthly recap email.
Team waitlist
If you join the Team waitlist on this website, we store your email address, your phone number if you give one, and the form you used (the source). We use them only to tell you when Team plans open.
Waitlist records currently have no automatic expiry. We use them only for Team-plan availability. Email hello@digitalcubic.ae to request removal. The rest of this website can be read without an account and does not use advertising cookies.
Contact
For questions about your data or a removal request, email hello@digitalcubic.ae or use the public WhatsApp contact below. We answer in Arabic or English; signing in is not required.
Contact support
For account help, privacy questions or deletion requests, contact us directly. You do not need to sign in or install the app.
- +971 50 340 5362
- Operator address
- Digital Cubic Smart Solutions
Office 1705, Opal Tower, Business Bay, Dubai, UAE